Terms and Conditions Here you can view the terms and conditions of the company Clarisima, s.r.o., with its registered office at Na bateríech 23/475, 162 00 Prague 6, ID: 27160122, a company registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 100867, for the sale of goods via online store located at the internet address www.sklenenevyrobky.cz. Contact and correspondence address: Clarisima s.r.o. , Milady Horákové 125, 272 01 Kladno, Britex complex. § 1 All contractual relationships are concluded in accordance with the legal system of the Czech Republic. If contractual relations are not regulated by these terms and conditions, they are governed by the Civil Code (40/1960 Coll.) in the case of consumers. Or in the case of entrepreneurs, unregulated relationships are governed by the Commercial Code (513/1991 Coll.). § 2 By placing an order, you agree to the terms and conditions below. You also confirm that you are familiar with these terms and conditions, as well as with the complaints procedure. All orders placed by you are binding. § 3 The seller reserves the right to refuse the processing of the order mainly due to the real threat of non-fulfillment of the obligation to purchase the goods or in the case of activities leading to damage to the seller. Section 4 A condition for the validity of an electronic order is the filling in of all data and requirements prescribed by the form. The seller reserves the right to verify the data specified in the order by telephone. Section 5 The buyer is obliged to collect the ordered goods and pay their total price. The total amount to be paid is agreed upon by the buyer when sending the order, even before its binding confirmation. The seller reserves the right to change the price due to typos or incorrectly converted prices from his database - only until the physical shipment of the goods. In this case, he must immediately contact the buyer, who has the right to withdraw from the contract immediately. Shipping is free only for purchases over CZK 3,000 (price after deduction of discounts). In the event that the buyer wishes to exchange the goods, the costs of exchanging the goods are paid by the buyer himself. § 6 According to the applicable Civil Code, the buyer has the right to cancel the order sent or to withdraw from the contract without giving a reason and without any penalty within 14 days of taking over the performance. At the same time, the seller is obliged to return the funds paid to the buyer within 30 days of withdrawal from the contract at the latest. The goods that the buyer returns must be secured in such a way that they are not damaged during transport. Shipping costs are paid by the buyer. Section 7 All listed prices include VAT. Prices are valid at the time of ordering. The tax document is part of the shipment. Section 8 The buyer agrees to use remote means of communication when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are covered by the buyer himself. Section 9 According to § 616 of the Civil Code as amended, you have the option of asserting a conflict with the purchase contract. 1) The seller is responsible to the buyer for the fact that the item being sold is in accordance with the purchase contract when the buyer accepts it, in particular that it is free of defects. 2) Unless this law provides otherwise, compliance with the purchase contract according to paragraph 1 is further understood to mean that the thing being sold has the quality and useful properties required by the contract, described by the seller, manufacturer or his representative, or expected on the basis of their advertising, or the quality and useful properties for a thing of this kind, that it meets the requirements of legal regulations, it is in the corresponding amount, measure or weight and corresponds to the purpose that the seller states for the use of the thing or for which the thing is usually used. The date of minimum durability must be marked for food, and in the case of perishable food, the use-by date. If the nature of the thing allows it, the buyer has the right to have the thing checked in front of him or to have its operation demonstrated to him. 3) In the event that the item upon acceptance by the buyer is not in accordance with the purchase contract (hereinafter referred to as "contradiction with the purchase contract"), the buyer has the right to have the seller restore the item to a condition corresponding to the purchase contract free of charge and without undue delay, namely according to the buyer's request, either by replacing the item or by repairing it; if such a procedure is not possible, the buyer can demand a reasonable discount on the price of the item or withdraw from the contract. This does not apply if the buyer knew about the violation of the purchase contract before taking over the item or caused the violation of the purchase contract himself. 4) A contradiction with the purchase contract that manifests itself within six months from the day of acceptance of the thing is considered a contradiction existing at the time of its acceptance, unless this contradicts the nature of the thing or unless the contrary is proven. Protection of personal data: § 1 By registering, you consent to the inclusion of the provided data (name, surname, address, telephone number and email address) in our database and the possibility of their subsequent processing. The information is used only to process the requested orders. We protect your personal data and proceed in accordance with Act No. 101/2000 Coll. We do not provide these organs under any circumstances is to a third party. Personal data can be changed in the account settings, electronically to the email: info@crystal-clarisima.cz or in writing to Clarisima s.r.o. , Milady Horákové 125, 27201 Kladno. § 2 The buyer has the right to delete his personal data from the seller's database. The request for erasure must be sent in writing to the address Clarisima, s.r.o., Milady Horákové, 27201 Kladno or electronically to e-mail: info@crystal-clarisima.cz and the seller undertakes, within 14 days from the delivery of the written request, all data about the buyer from delete the database.